Speaking on the phone

 I have always had an unexplained fear of using the phone. I always try to do everything online if possible. I've tried to analyse it but I have no answers as to why this is. 

Perhaps it's the lack of facial expressions and eye contact. I can't tell if the other person understands me, is annoyed with me, is pausing for ne to talk or is even listening to me.

There is no nod of the head to show they agree with me or any frown to let me know they don't understand. 

I know this happens in texts nut we get a chance to re read the messages before we send them and we can go out of our way to explain anything we think they mighht have  problem with. Phone calls are over in an instant and I always used to think of everything I should have said the moment I put the phone down!

I have slowly overcome this phobia but I still have to take a deep breath and prepare myself with pen and paper before I make anyy call or answer any phone.

Speaking on the phone video course

IMPORTANT - This course is now part of the speaking anxiety course so you get two courses for the price of one. 

How to overcome speaking anxiety and have a conversation

Having a conversation should always be fun. Think back to a time when you've been busy chatting to a friend and then suddenly realised you've been talking for 2 hours!

This course will show you how to feel confident when you are speaking and will give you some ideas for questions to ask or comments to make to get a conversation going or to keep a conversation going.

Now includes a section on speaking on the phone. Are you like I was? Terrified of the phone ringing incase you have to answer it or just praying and hoping that the person you need to contact has an email address or a contact page or live chat so that you don't need to use the phone?

This course is based on my knowledge as a highly qualified elocution teacher and on my own personal experiences of having what I can only call a phone phobia.

Using the phone is still not my first choice when it comes to but I do use the phone now with hardly any stress or anxiety and this course will talk you through the processes I use to achieve this.

Watch more free lessons - click preview the course

Go from Speaking on the phone to online courses

What people say about my courses

'Recommend to all speakers of the English Language who wish to improve or correct their pronunciation. The Teacher has a great way of explaining concepts and the reasons why a pronunciation should be correctly pronounced in a certain way. I like the tutor's way of teaching,which is a traditional style,that has substance and clarity. Video and Audio quality is very good.' - Shaun, Aug 2018

'I had a mumbling issue which led me to go to a speech therapist and pay £100 per session, after losing £200 and still not having a solution, I came across this course and I had quickly found the solution to my problem. Over and above that, I got a lot more out of this course, more than anything a real enlightenment as to how I speak, how that comes across and how I can improve my speech to get better outcomes out of conversations and speeches. Thank you Serena.' Reuben, Aug 2018

What people say about me .....

You are a "Guru" (teacher) in the true sense of the word, as you impart and share your knowledge in totality, and I'm lucky to have you as a teacher. Kavita.

'....explained everything professionally well and honest she gave very good useful tips and has this unique charm and engaging voice that soothes my fears of always being afraid to speak to others because they might judge me and she was thoroughly precise and to the point and she gave quite a lot of useful longevity tips for everyday use. IMPRESSIVE 5 STARS!!'  Laurie , Aug 2018

I’m lucky enough to have had some elocution classes with Serena face-to-face some years ago in Bournemouth. Having English as a second language I used Serena’s knowledge and professionalism to help me, at first, to understand that an accent can be a part of your character and this gives your speech some flavour. The important bit is to understand and learn how to speak every single word clearly, with a good pace, with high and lows which make your speech interesting. It was enlightening, and now I have found online all those wonderful classes with a genuine English lady. This is priceless. Thank you Serena! - Newton, Feb 2018