FAQ


Why am I rediercted to Udemy when I click on one of your courses?

I host all of my courses on Udemy. Udemy is currently the leading online learning marketplace This allows all of my courses to be available on-demand, so you can learn at your own pace, in your own time, and on any device!

Can I see any lectures before I enrol?

Yes, there will always be at least 10 minutes of lectures available to watch for free before you sign up and a promotional video where I explain what the course is about.

Does is cost to set up an account on Udemy?

Creating an account is entirely free.

How do I set up an account on Udemy?

Click on the link I supply and click enrol then simply click the “sign up” button, enter a name, an email address and your Udemy account will be created!

How long do I get to take the course?

Once your course is purchased, you have lifetime access to all course materials!

Do you have a refund policy?

Udemy and I offer you a 30-Day Money Back Guarantee. No Questions Asked.

Can I enrol on more than one course?

Yes, you can enrol on as many of my courses as you like.

Can I ask you questions about the course once I have signed up?

Yes, I am available 365 days a year to answer questions which I will do as quickly as possible. This will sometimes depend on my interenet connections.

Read a summary of my courses now!

What people say about my courses

'Recommend to all speakers of the English Language who wish to improve or correct their pronunciation. The Teacher has a great way of explaining concepts and the reasons why a pronunciation should be correctly pronounced in a certain way. I like the tutor's way of teaching,which is a traditional style,that has substance and clarity. Video and Audio quality is very good.' - Shaun, Aug 2018

'I had a mumbling issue which led me to go to a speech therapist and pay £100 per session, after losing £200 and still not having a solution, I came across this course and I had quickly found the solution to my problem. Over and above that, I got a lot more out of this course, more than anything a real enlightenment as to how I speak, how that comes across and how I can improve my speech to get better outcomes out of conversations and speeches. Thank you Serena.' Reuben, Aug 2018

What people say about me .....

You are a "Guru" (teacher) in the true sense of the word, as you impart and share your knowledge in totality, and I'm lucky to have you as a teacher. Kavita.

'....explained everything professionally well and honest she gave very good useful tips and has this unique charm and engaging voice that soothes my fears of always being afraid to speak to others because they might judge me and she was thoroughly precise and to the point and she gave quite a lot of useful longevity tips for everyday use. IMPRESSIVE 5 STARS!!'  Laurie , Aug 2018

I’m lucky enough to have had some elocution classes with Serena face-to-face some years ago in Bournemouth. Having English as a second language I used Serena’s knowledge and professionalism to help me, at first, to understand that an accent can be a part of your character and this gives your speech some flavour. The important bit is to understand and learn how to speak every single word clearly, with a good pace, with high and lows which make your speech interesting. It was enlightening, and now I have found online all those wonderful classes with a genuine English lady. This is priceless. Thank you Serena! - Newton, Feb 2018